The bike is fantastic. I’ve ridden it on country roads and in-city. The boost from the motor’s support makes it easy to get up and go when navigating traffic, and allows me to ride further and longer with shear pleasure. It is so easy to remove the battery for charging in the house. This is the most comfortable bike I own now or have ever owned. I used to have trouble keeping up with the kids…it’s now the other way around, even without using the motor because I’m always fresh. They made me feel like part of the family — I was surprised not to get an invitation for Thanksgiving (really guys?). Service couldn’t be better. I LOVE MY BIKE!!!!!!