When either the “In-Store Pickup” or “Local Delivery” option is selected at checkout, the locally-owned store is recognized as the official seller of record. These purchases are subject to each individual store’s policies. Please contact the store directly for inquiries about returns.
When the “Ship to Door” option is selected at checkout, Pedego Inc. is recognized as the official seller of record. These purchases are eligible for return 15 days from receipt. To initiate a return please contact our support team at (800) 646-8604. In all events, the bike needs to be in new/unused condition and must include all components and accessories you originally received. Return shipping charges may apply.